Introduction & Scope of the Privacy Policy
Jay Bhaji (jaybhaji.vu) takes your privacy seriously. This Privacy Policy explains what information is collected when you use our website or mobile app, why it is collected, and how it is used.
This policy Jay Bhaji-'s services, products, mobile applications, and customer support channels. By using our platform, you confirm that you have read and agreed to this Privacy Policy.
This policy has been written in plain language with everyday users in mind. If you have any questions, feel free to reach out to our support team.
Jay Bhaji complies with international data protection laws and best practices. Our Data Protection Officer reviews this policy on a regular basis.
What information do we collect?
Jay Bhaji collects only the information required to provide its services. A detailed breakdown is listed below:
| Data Type | Example | When it is collected |
|---|---|---|
| Identity Information | Name, Date of Birth, National ID | During Registration & KYC Verification |
| Contact Information | Email address, phone number, postal address | At the time of account registration |
| Financial information | Transaction History, Payment Methods | During Deposits/Withdrawals |
| Technical Information | IP address, device information, browser | Automatically on Every Visit |
| Gaming data | Game history, betting records | During gameplay |
- We never store your password — only an encrypted hash is kept
- Full payment card numbers are not stored on our servers.
- Your mobile banking PIN or OTP will never be requested.
Purpose of Data Use
Jay Bhaji uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below:
- Account management: Login, security verification, and settings updates
- Identity Verification (KYC): Fraud Prevention & Legal Compliance
- Payment Processing: Processing Deposits & Withdrawals
- Customer Support: Troubleshooting & Support
- Responsible Gaming: Identifying and assisting with unusual play patterns
- Promotions: Relevant offers tailored to your preferences (subject to your consent)
- Legal obligations: Meeting Regulatory Requirements
We commit to: Your information will never be used beyond the purposes stated above. Should we need to use it for any new purpose, your separate consent will be obtained.
Data Retention, Duration & Security
Jay Bhaji stores your data on secure servers housed in top-tier data centers, with 24/7 security monitoring in place.
- AES-256 Encryption: For all stored data
- TLS 1.3: Data Protection During Transmission
- Firewall: Preventing unauthorized access
- Regular Backups: Protection Against Data Loss
Data Retention Period: Data is retained for the duration of the active account and for a minimum of 5 years after closure to meet legal requirements. Financial transaction records may be kept for a longer period as required by law.
In the event of a security breach, affected users will be Within 72 hours A notification will be sent to your email with details and the steps you need to take.
Cookies & Tracking Technologies
Jay Bhaji uses cookies — small files stored in your browser that help improve your experience on our platform.
- Essential cookies: For login sessions and security — these cannot be disabled.
- Functional cookies: To remember your language, theme, and preferences.
- Analytics Cookies: For site usage analytics (anonymous)
- Marketing Cookies: For relevant advertising — you may opt out at any time.
You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.
Sharing Data with Third Parties
Jay Bhaji never sells your data. However, limited information may be shared with trusted third parties in specific circumstances:
- Payment Processors: To process transactions — only the necessary information
- KYC verification provider: International Providers for Identity Verification
- Game provider: Minimum data required to operate the games
- Law enforcement agencies: Upon Receipt of a Valid Legal Order
What we never do: Selling or renting data to advertising companies, data brokers, or for any other commercial purpose.
Third parties with whom data is shared are contractually required to uphold the same privacy standards. Jay Bhaji ensures this through formal agreements.
Your Privacy Rights
As a Jay Bhaji user, you have the following rights over your own data. To exercise any of these rights, please contact our support team:
Right to Access
The right to know what information we hold about you and to receive a copy.
Right to Rectification
The right to request correction of any inaccurate or incomplete information.
Right to Erasure
The right to request deletion of your data under certain conditions.
Right to Restrict Processing
Request to restrict the processing of your data in certain circumstances.
Right to Data Portability
The right to receive your data in a machine-readable format.
Right to object
The right to object to the use of your data for marketing or profiling purposes.
Upon receiving a request to exercise your rights, Jay Bhaji Within 30 days will respond. For complex cases, an additional 60 days may be required, and you will be notified accordingly.
Children's Privacy Protection
Jay Bhaji strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.
If we identify that we hold data belonging to anyone under the age of 18, that account will be immediately closed and the data deleted.
If a parent or guardian believes their child is using Jay Bhaji, please contact our support team immediately. We will take prompt action.
Special Protection for Payment Information
Financial data is the most sensitive category. Jay Bhaji applies the highest standard of protection to all payment information.
- All payments are processed through PCI DSS Level 1 compliant gateways
- Mobile banking account numbers are stored in masked form.
- Full card numbers or PINs are never stored
- Two-factor authentication is used to verify transactions
- No Jay Bhaji staff member will ever ask for your payment PIN or OTP
If anyone claiming to represent Jay Bhaji asks for your payment details, PIN, or OTP — this is fraud. Please report it to our support team immediately.
Changes to the Privacy Policy
Jay Bhaji may update this Privacy Policy from time to time. You will be notified before any significant changes take effect.
- A notification will be sent to your registered email address for any significant changes
- The date of the latest update will always be displayed at the top of the page.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
Check this page regularly. If you have any questions after an update, contact our support team.
Privacy Contact
Reach out to us for any privacy-related questions, requests, or complaints. Our dedicated data protection team is ready to assist you in Bengali.